General terms & conditions
Gnarly Vines is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
We request information from our customers on our order form. Here a customer must provide contact information (name and shipping address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fill the customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on the visitor’s hard drive containing information specific to that visitor’s use of the website. Any information placed in the cookie is accessible only to www.gnarlyvines.com and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. Customers who reject the cookie may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.
We use IP addresses to analyze trends, administer the site, track customer’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We use an outside shipping company to ship orders, and a credit card processing company to bill customers for goods and services.
We value your privacy at Gnarly Vines. Unless you give us the authority to do so, we will never release your account information to anyone outside of the necessary core groups, like those mentioned above, that help our business function,
This web site contains links to other sites. Please be aware that Gnarly Vines is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a customer wishes to subscribe to our newsletter, we ask for contact information such as name and e-mail address. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your e-mail preferences, or send an e-mail to [email protected].
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer information offline. All of our customers’ information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (to complete a sale, for example) are given access to personally identifiable information.
If you have any questions about the security at our website, you can send an e-mail to [email protected].